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  Shahaf Galil

Dynamic, results-oriented leader with proven expertise in Information Technology, Project Management & Business Development,

IT Project Director Profile
Senior IT professional with more than 10 years experience designing and implementing IT solutions in a variety of industry settings. Achieve high levels of client satisfaction by delivering quality and value.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE
Point of Sale Solutions, New York, NY                                                    10/2003 – 2/2008
Owner \ General Manager
Started and grew point of sale system solutions business serving 52 retail clients accounts in the North East region.

Scope of Responsibilities includes:

• Conduct client needs assessment and develop innovative proposals based on client needs including infrastructure and workflow design.
• Create and implement system and network design from start to finish.
• Responsible for complete technical installation (network, server, stations, custom programming).
• Administer training on point of sale system to employees to ensure system fluency as well as provide specialized management training designed to highlight management functions and potential benefits of using computerized management tools and techniques.
• Provide expert on-site and telephone technical support.

Scope of Accomplishments

• Generated more than $300,000 in revenue over last year 25% of which is gross profit.
• Opened 35 new accounts in the past 5 years while holding 100% retention rate.
• Implementing CRM system and establishing up-sales for new services.

 
B.I.S Consulting, New York, NY                                                                             8/02 – 10/03
Installation Manager
Scope of Responsibilities includes:

• Administer training on point of sale system to employees to ensure system fluency as well as provide specialized management training designed to highlight management functions and potential benefits of using a computerized system.
• Administer training on system features and management benefits.
• Provide expert on-site and telephone technical support.

Scope of Accomplishments

• Reduced installation overhead costs by 30% by implementing pre installation procedures and setting over time and target time incentives to cut down travel overhead costs.

A.G.A.S. GROUP, New York, NY                                                                         10/01– 8/02
Web Operations Manager
Scope of Responsibilities includes:

• Responsible for updating and generating content for textile imports company's website.
• Managed SEO and PPC portfolios.  Company website appeared in first position on all major search engines in its industry.
• Managed various IT services: ftp, mail, and sales database.
• Supervised Voice Over IP integration.

Scope of Accomplishments

• SEO effort produced increase of 700% on sales leads originated from the internet.

Hebrew University - Economy Department, Jerusalem, Israel                                  1/00 – 8/01
System Administrator and Computational consultant.
Scope of Responsibilities includes:

• System Administrator and Computational consultant.
• Responsible for all aspects of managing the operations of the department lab including design, implementation, and infrastructure.
• Charged with setting and managing a Novell 4.12 and NT server.
• Managed various IT services: ftp, mail, and department database.
• Supplied computational solutions to department staff on both network and technical econometric issues.
• Handled all computer hardware and software purchasing for the department.
• Consulted on a variety of issues regarding departmental activity.
• Member of the department planning committee.
• Supervised 20 technical and administrative lab staff members. Supervised staff of 21 employees responsible for personnel, accounting, information technology

 
Hebrew University – Students Union, Jerusalem, Israel                                 1/97 – 8/01
Lab Director and System Administrator
Scope of Responsibilities includes:

• Erected 3 labs each with 50 clients print and user access servers, printing and file services.
• Responsible for the planning, infrastructure, agronomic design, and setting of the servers and clients.
• Charged with setting and managing 3 Novell 4.12 servers.
• Recruit Training and Supervision of 18 technical and administrative lab staff members.
• Assuring top service quality.
• Responsible for all aspects of managing the operations of the department lab including design, implementation, and infrastructure.

Scope of Accomplishments

• Introduced new services and optimized procedures which in turn increased income to %400 compared to other labs in their respectable campus.

Mendel Institute for Educational Leadership, Jerusalem, Israel                               1/97 – 8/01
System Administrator
Scope of Accomplishments

• Participated in infrastructure planning for the Mendel Institue’s new database.
• Administrated Netware 3.12 for120 clients

EDUCATION
Studies towards Master of Philosophy, Hebrew University Jerusalem Isreal; June 2001

Bachelor of Arts in Math, Philosophy and Cognitive Science, Hebrew University Jerusalem Israel; June 1999

OTHER TRAINING

Military Service           First Sergeant.
3 years mandatory service, served in the Israeli Defense Forces. (1992-1995)

INFORMATION TECHNOLOGY SKILLS:
Windows XP, MS Project, MS Word, Excel, Access, Power Point, Publisher, TCP/IP, BMC Patrol, Perform & Predict, HP OpenView ITO, ManageX, Network Node Manger, ITIL, Windows NT/2000

PROFESSIONAL/COMMUNITY AFFILIATIONS

• Founder Students HR Political Students movement 1999
• Elected Head of The Independent Students Body in Givat Ram Campus 1998
• Elected Representative of Math Electoral for Students Union. 1997, 1998